SkyVault360

• Getting Started

  • Downloading Software

    • ★ Download the Software

  • Web Portal

    • ★ What Is Your Online Portal?
    • Signing In

  • First Backup

    • ★ How Backups Work
    • Why is the First Backup Taking So Long?
    • Select Folders to Back Up
    • Get Started - Windows
    • Get Started - Mac
    • What NOT To Back Up
    • Briefcase for PC
    • Briefcase for Mac
    • Can I store files only online?
    • Check Status
    • Backing Up External Drive - Mac
    • Backing Up External Drive - Windows
    • Backing Up Email
    • Scan Frequency

  • Adding or Removing Folders

    • Mac - Add Folders
    • Windows - Add Folders

• Extras

  • Purchasing Add-Ons

    • Protect Your Computer

• Troubleshooting

  • How It Works

    • I Don't Use My Backup
    • Scheduling Scans
    • Force Scan - PC
    • Force Scan - Mac
    • Backup Process

• Restoring Files

  • Before Your Computer Crashes

    • Check to confirm all files are backed up.

  • After Your Computer Crashes

    • Restore Your Files

• Billing

  • Refunds

    • Refunds

  • Upgrades

    • Upgrade Fees

  • Subscription Fees

    • Cancellations