You may cancel your backup subscription at any time. If you are still in your trial period, you won't be charged a cent!
If you've already paid, please see our terms for the refund policy.
The ONLY way to cancel your account is by submitting a Cancellation Form at the following page: www.skyvault360.com/choose-a-reason
Leaving a voicemail, sending an email to one of our email addresses, or even writing a letter will not guarantee a successful cancellation, so please use our form!