You may cancel your backup subscription at any time. If you are still in your trial period, you won't be charged a cent!

If you've already paid, please see our terms for the refund policy.


The ONLY way to cancel your account is by submitting a Cancellation Form at the following page:

Leaving a voicemail, sending an email to one of our email addresses, or even writing a letter will not guarantee a successful cancellation, so please use our form!


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